Last updated: January 15, 2025
US Support LLC ("we," "our," or "us") operates the File Shredder browser extension. This Privacy Policy explains how we handle information when you use File Shredder.
The fundamental principle of File Shredder is that we do not collect, store, or have access to your files or personal data. File Shredder operates entirely within your browser, and all file processing happens locally on your device.
File Shredder is built on a zero-knowledge architecture, which means:
This design ensures your complete privacy and gives you full control over your data.
File Shredder does not collect:
When you visit our website (fileshredder.net), our web hosting provider may collect standard server logs, which could include:
This information is used solely for maintaining website security and performance.
If you contact us for support at websupport@ussupportllc.com, we will only use your email address to respond to your inquiry. We do not add you to any mailing lists without your explicit consent.
All data created by File Shredder is stored locally on your device using Chrome's storage APIs:
This data:
Important Note: File Shredder creates encrypted fragments of your files but does NOT delete or modify your original files. Users are responsible for manually deleting original files after shredding if they wish to remove the unencrypted versions from their system.
File Shredder requests the following Chrome permissions:
Used to store shredded file fragments locally in your browser. This data never leaves your device.
Allows you to shred files of any size without storage quotas. All storage remains local to your device.
Enables you to download reconstructed files back to your computer.
Required for the file viewer functionality to display certain file types. No external connections are made.
Important: These permissions are used solely for the stated purposes and do not grant us any access to your data.
File Shredder does not integrate with or send data to any third-party services, including:
When you install File Shredder from the Chrome Web Store, Google may collect installation statistics. This is outside our control and governed by Google's privacy policy.
File Shredder implements multiple security measures:
Since your data never leaves your device, the primary security responsibility lies with your device's security.
File Shredder is not directed at children under the age of 13. We do not knowingly collect any information from children under 13. Since we don't collect any personal information, this protection is inherently built into our service.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of File Shredder after changes constitutes acceptance of the updated policy.
We will never change our fundamental commitment to zero-knowledge architecture and local-only data processing without clear notice and user consent.
If you have questions about this Privacy Policy or File Shredder, please contact us:
US Support LLC
Email: websupport@ussupportllc.com
Website: fileshredder.net
Depending on your location, you may have certain rights regarding your personal information. However, since File Shredder doesn't collect personal information, traditional data rights (access, deletion, portability) don't apply. Your data is already under your complete control.
File Shredder respects Do Not Track signals by default, as we don't track users regardless of browser settings.
File Shredder was created with privacy as the core principle. By keeping everything local to your device, we ensure that your files remain yours alone. No exceptions, no compromises.
Thank you for trusting File Shredder with your digital privacy.